Return and Refund Policy
Effective Date: January 1, 2020 Last Updated: April 20, 2025
We want you to be satisfied with your purchase from BADBOY TENNIS LLC. If you are not entirely happy, we're here to help.
1. Eligibility for Returns
You may return most new, unworn items with tags attached within
14
days of the delivery date for a refundor exchange.
Items must be returned in their original condition and packaging. Items that are worn, washed, damaged, altered, or missing tags may not be accepted.
2. Return Process
To initiate a return, please contact our Customer Service team at hello@badboytennis.com with your order number and reason for return.
We will provide you with instructions on how to return your item(s).
You are responsible for the cost of return shipping. We recommend using a trackable shipping service.
Please return items to:
1419 Cadiz Avenue Coral Gables, FL 33134
3. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5
-10
business days.Original shipping charges (if any) are non-refundable.
4. Exceptions / Non-Returnable Items
The following items may not be eligible for return or refund:
Final sale items
Gift cards
6. Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact Customer Service within 7
days of delivery with your order number and photos of the issue. We will arrange for a replacement or refund.
7. Contact Us
If you have questions about our Return & Refund Policy, please contact us at hello@badboytennis.com.